Your privacy and security is very important to us and we look after the information we hold about you carefully in line with data protection and privacy laws. We've set out below more detail on what information we collect about you and how we use that information.

Please do read this policy so you know what we are doing with the information we hold about you.

By accessing and using our services, you are agreeing to the terms of this privacy policy.

We may occasionally update this privacy policy and will post any changes on our website at So it's a good idea to come back and read through it again.

Who are we?

Any reference to "we", "us" and "our" is to Planys Mobile, a trading name of Planys Cloud Limited.

Planys Cloud Limited is a company registered in Scotland (registered number is SC388529) with registered office at 16 Comely Park, Dunfermline, Fife, KY12 7HU.

What services does this policy cover?

This policy covers the Planys Mobile website, any reference to "you" or "your", means you as user of our services. Our services may include without limitation social media and/or interactive applications, audio visual content, text, photographs, advertising and other services which we may offer at or via the website at and/or other websites or media platforms which, for example, may enable you to view our content over a mobile or wi-fi network (the "Services"). This privacy policy applies to the collection and use of your information by us and parties that we authorise (such as our suppliers and sub-contractors).

What information do we collect?

The information that we may collect includes:

  1. First name
  2. Surname
  3. Email address
  4. Details of what app you are looking for
  5. Details of what your app will do

When do we collect information?

We collect this information, if you volunteer it, through a contact form on the page if you send us an enquiry in the form provided. All the information is mandatory in the form which is transmitted to us as an email and we use the information to contact you directly concerning the enquiry and to better understand your requirements. We do not keep the information in a CRM system and we delete it once we have contacted you.

How will we use your information?

Your information posted to us via the contact us form will be used for the sole purpose of contacting you about your enquiry.

Information collected via cookies will be used as described by our cookie policy.

Marketing Communication

We will not use the information provided in the contact us form for any marketing communication. We will only use it to contacted you about your enquiry.

We do not pass or sell your personal information to third parties for any other purpose than as set out in this privacy policy. Unless you have given us your consent to pass your details to a third party, any marketing referred to in the section entitled "Marketing Communications" is conducted by us on behalf of third parties and they do not have any access to your data.

What about third parties?

We may pass information about you to other parties as follows:

  1. to third parties authorised by us such as our employees, contractors, suppliers and/or agents including without limitation our customer care teams to administer the Services provided to you by us now or in the future;
  2. as part of general statistical information about the Services user base, sales patterns, traffic volumes and related matters. These details will not include information personally identifying you;
  3. to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence, unlawful activity or suspected breach of the Terms of Use and or the breach of other terms and conditions or otherwise where required by law. We will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of or any information about anyone breaching any relevant terms and conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders;
  4. if there are changes to our business (see section below on "Changes to our business").
  5. Please note this policy does not cover companies, services or applications that we do not own or control, or to people that we do not employ or manage including without limitation third party websites or applications/widgets (e.g. from "social media" platforms such as Facebook or Twitter) which we link to or offer via our Services, nor does it cover advertisers. Also, it does not cover certain pages and services provided via our Services which are hosted, managed and operated by other parties. These services, applications and third parties may have their own privacy policies and/or terms and conditions of use, which we recommend you read before using any such services. These third parties and services are wholly independent of us and are solely responsible for all aspects of any transaction you may make using such services.

Service providers based outside the United Kingdom

We use certain third party companies to perform some functions of the Services on our behalf (for example sending e-mails to you or analysing data that is collected from the Service). These third parties are only allowed access to your information needed to perform these functions. They are not allowed to use it for any other purpose. Some of these third party companies are either located and/or have servers which are located outside the European Economic Area. Where we share your information with such companies, we will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy, however please note that the data protection and other laws of such countries may not be as comprehensive as those in the European Economic Area.

Changes to our business

If we decide to change or re-organise the structure of our business, we may need to pass your personal information so that we can continue to effectively deliver the Services to you. Also, if we become involved in a merger, acquisition or other transaction involving the sale of some of our company's assets, user information (including the personal information collected from you through your use of the Services), may be included in the assets which are transferred to the new owner. If there are changes to our business, your personal information will remain subject to this privacy policy.

Amending your information

We endeavour to take all reasonable steps to protect your personal information. Where possible we use industry-standard technology to allow for the encryption of sensitive information.

Contact us

You can email us with any questions, queries or complaints at

Last updated on 31st March 2016